Language shouldn’t be a barrier to care.
VisitWell, a digital healthcare experience designed to empower immigrant patients by breaking down language barriers and supporting post-appointment care.
Immigrant patients often face significant challenges in understanding and following post-appointment care instructions due to language barriers and limited access to reliable healthcare information.
These challenge can lead to:
Pain Point
Gaps in communication and access to the information they need to thrive.
Design Gap
a digital healthcare experience designed to empower immigrant patients by breaking down language barriers and supporting post-appointment care
Literature Review
For healthcare patients who don’t speak the local language
*Oman Medical Journal
Potential Market Size
According to Jabil’s 2024 Digital Health Technology Trends Report
Current Market Saturation
Recent Demand for Digital Health Solutions
Competitor Analysis
Comparing Pre-existing Solutions for Opportunities
User Research
Persona
Expert Interview & Online Survey
Prototyping
Mid-fidelity
User Feedback
"Check Medicine Plan" is a really helpful tool, along with our unique Recording and Scanning features."
Record and scan document were both popular and important. However, booking appointments didn’t follow the same user flow, and the profile page contained similar information to the home screen.
Solutions
Medical Document Scanner
Solutions
Appointment Recording & Summary
Solutions
Family Hub
We also introduced the Family Hub — a space to keep families connected through shared health tools — and refined the My Medication page to show a clear daily schedule and details of each pill.
Our proposed solution, VisitWell, a digital healthcare experience designed to empower immigrant patients by breaking down language barriers and supporting post-appointment care. Through intuitive navigation, inclusive design, and culturally relevant features, it bridges gaps in communication and ensures all patients have access to the information they need to thrive.
